Shipping policy

Lens Replacement

Production Timing

Assuming we have all of the required prescription information needed to start making your lenses (RX and PD, OCH/SH if applicable), lens production is 4-7 business days on average once your frames arrive at our lab*

All lenses go through a meticulous quality inspection before being shipped to you. If there are any imperfections whatsoever, we may re-make your lenses until they are perfect, which can delay final shipment. We do not guarantee a date of completion until the lenses have passed final quality check and a shipping label has been printed.

*Please note:

  • Anti-fog treatment AR takes an additional 1 week to be applied.

  • All sun-tinted Match Solid or Gradient may take an additional 1-2 weeks.

  • All Sun Polarized Mirrored Lenses and Transitions XrtrActive Mirrored Lenses can take up to an additional 3 weeks beyond our standard production time.

  • Strong prescriptions and sports/wrap frames may require slightly longer processing times.

Shipping

United States: Standard shipping (2-4 business days) is free in the US and done by USPS First Class for the initial box to you and shipping label from you back to Lensabl. For the return shipment with your finished lenses back to you, we use USPS Priority. Expedited shipping is $35 and is done by UPS overnight (1 business day).

Canada and International Shipping: For Canada, we ship orders via USPS Priority International at a standard rate of $35. For detailed information on shipping to Canada and other international locations, please visit our FAQ.

Frame Shop

Production Timing & Shipping

Assuming we have all of the required prescription information needed to start making your lenses (RX and PD, SH if applicable), lens production is 4-7 business days on average*.

All lenses go through a meticulous quality inspection before being shipped to you. If there are any imperfections whatsoever, we may re-make your lenses until they are perfect, which can delay final shipment. We do not guarantee a date of completion until the lenses have passed final quality check and a shipping label has been printed.

*Please note:

  • Anti-fog treatment AR takes an additional 1 week to be applied.

  • All sun-tinted Match Solid or Gradient may take an additional 1-2 weeks.

  • All Sun Polarized Mirrored Lenses and Transitions XrtrActive Mirrored Lenses can take up to an additional 3 weeks beyond our standard production time.

  • Strong prescriptions and sports/wrap frames may require slightly longer processing times.

United States: Standard shipping (2-4 business days) is free in the US and done by USPS Priority. Expedited shipping is $20 and is done by UPS overnight (1 business day).

Canada and International Shipping: For Canada, we ship orders via USPS Priority International at a standard rate of $35. For detailed information on shipping to Canada and other international locations, please visit our FAQ.